This Cancellation and Refund Policy outlines the terms under which NC VISAS IMMIGRATION SERVICES PRIVATE LIMITED (“Company”, “We”, “Us”, or “Our”) processes cancellations and refunds for the immigration consultancy services provided through our website https://ncvisas.com and through our consultants.
By engaging our services and making payments for consultation, documentation, or immigration assistance, you acknowledge that you have read, understood, and agreed to the terms set forth in this Cancellation and Refund Policy.
NC VISAS IMMIGRATION SERVICES PRIVATE LIMITED provides professional immigration consultancy services, including but not limited to:
• Immigration eligibility assessment
• Visa consultation and guidance
• Documentation review and preparation assistance
• Immigration application support
• Visa process guidance and advisory services
Our services involve professional consultation and administrative support. The final decision on visa approval or rejection is made solely by the destination country’s immigration authorities or government departments.
Fees paid to NC VISAS IMMIGRATION SERVICES PRIVATE LIMITED are primarily for:
• Professional consultation services
• Immigration profile evaluation
• Documentation assistance
• Application preparation support
• Advisory and immigration process guidance
Service fees are separate from government visa application fees, embassy charges, medical examination fees, language test fees, or other third-party expenses required during the immigration process.
Such external charges are not under the Company’s control and are therefore non-refundable.
Clients may request cancellation of services under certain circumstances by submitting a written email request.
Cancellation requests must be sent to the official email address provided by the Company and must include the following details:
• Client full name
• Registered email address
• Contact number
• Service purchased
• Reason for cancellation
Cancellation requests will be reviewed by the Company and processed in accordance with the terms of this policy.
Refund eligibility depends on the stage of the service process when the cancellation request is received.
Refunds may be considered in the following situations:
• The service has not yet commenced after payment confirmation
• The Company is unable to initiate the agreed service
• Duplicate payment has been made due to a technical error
• Payment has been made incorrectly or in excess
Refund approval is subject to the Company’s verification and review.
Refunds will not be issued under the following circumstances:
• Visa application rejection or refusal by immigration authorities
• Change in immigration policies or eligibility rules by foreign governments
• Failure of the client to provide required documentation
• Incorrect or misleading information provided by the client
• Client decision to discontinue the process after services have begun
• Delays caused by embassies, immigration departments, or third parties
• Services already delivered, including consultation, evaluation, or documentation assistance
Immigration outcomes are determined by government authorities, and the Company cannot guarantee approval or control such decisions.
If a refund request is approved, the refund will be processed to the client’s original payment method, unless otherwise agreed.
Refund processing may take 7 to 21 business days, depending on banking procedures and payment gateway processing times.
The Company is not responsible for delays caused by banks, payment processors, or financial institutions.
In certain cases, approved refunds may be subject to administrative or processing charges to cover operational costs associated with service preparation and payment processing.
The amount deducted will depend on the service stage and the work already completed.
Clients are responsible for providing accurate and complete information when engaging our services.
Clients must:
• Submit genuine documentation
• Provide accurate personal and professional details
• Cooperate during the documentation and application process
• Respond promptly to consultant communications
Failure to fulfill these responsibilities may impact eligibility for refunds or continuation of services.
NC VISAS IMMIGRATION SERVICES PRIVATE LIMITED reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice.
Any updates will be posted on this page with the updated effective date.
Users are encouraged to review this policy periodically to remain informed about applicable terms.
If you have any questions regarding this Cancellation and Refund Policy or would like to request cancellation of service, please contact us using the details below.
NC VISAS IMMIGRATION SERVICES PRIVATE LIMITED
Registered Office Address
First Floor, Manbhum Jade Towers, Office No. 101
Somajiguda, Hyderabad
Telangana – 500082
India
Email Address
info@ncvisas.com
Official Website
https://ncvisas.com
Cancellation requests, refund enquiries, or service-related concerns can be submitted through email or through the contact forms available on our website.
